As a requirement of REALTOR® membership in the Reading-Berks Association of REALTORS®, the real estate licensee agrees to abide by the Code of Ethics. Anyone may file a complaint of unethical conduct against a REALTOR® if they feel the agent's actions may have violated the Code. If it is determined that the complaint could be a violation of the Code, a panel from our Professional Standards Committee is selected to hear the matter. If, as a result of the hearing, the panel believes that an Article in the Code of Ethics has been violated by a REALTOR®, they will be disciplined. A range of disciplines, from reprimands to fines to membership suspension, is available to the panel. The ethics process does not provide damages to the initiating party but is designed to help ensure honest and professional behavior among our members.
Who can file an ethics complaint?
Anyone, including a member of the public or a REALTOR® who can provide clear, strong and convincing proof to a hearing panel may file an ethics complaint.
When must an ethics complaint be filed?
An ethics complaint must be filed within one hundred and eighty (180) days of the date when the offense occurred or when the facts relating to it could have been known by the complainant in the exercise of reasonable diligence.
How do I file an ethics complaint?
The complete set of forms to file a formal complaint can be downloaded below. If you have any questions, please do not hesitate to contact the Association office to email@example.com or 610-375-8458. All forms and supporting documentation must be mailed to the Reading-Berks Association of REALTORS®, 2201 Ridgewood Road, Suite 350, Wyomissing, PA 19610.
Before You File A Complaint
Ethics Complaint Form
2010 NAR Code of Ethics