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September 20 * Win Clients & Build Relationships – Learn how to use speech, body language, and behavior to win new clients. Presented by Kurt Miller, Account Executive Manager, Bright MLS
Do you know how long it takes to make a first impression that will last a lifetime? TWO SECONDS (Harvard University study)
The initial stages of agent/client interactions, from the opening handshake to continued rapport building, will often make or break your relationship. Making a great first impression and successfully engaging with customers thereafter is not an art or innate ability. It is a measurable science and repeatable skill set that can be learned and mastered with study and practice. In Win Clients and Build Relationships you will learn how to use speech, body language, location, and behavior to win over skeptical customers to create long, mutually beneficial relationships.