As members of the National Association of REALTORS®, the members of R-BAR agree to abide by the Code of Ethics. Article 17 of the Code of Ethics states, "In the event of contractual disputes or specific non-contractual disputes . . . . between REALTORS® (principals) associated with different firms, arising out of their relationship as REALTORS®, the REALTORS® shall submit the dispute to arbitration in accordance with the regulations of their Board . . rather than litigate the matter."
Through our Professional Standards Committee we administer an Arbitration process for Designated Realtors® to resolve commission disputes with other member brokers or their agents. A formal Arbitration hearing is held by a panel of REALTOR® members from our Professional Standards Committee. Both sides are given the opportunity to present their case, including testimony, calling witnesses, and submitting evidence. Upon hearing both sides of the dispute, the panel goes into executive session and makes an award based upon the information provided. This decision by the hearing panel is binding upon all parties.
When must I file a request for arbitration?
A request for arbitration must be filed within 180 days after the closing of the transaction, if any, or within 180 days after the facts constituting the matter could have been known in the exercise of reasonable diligence, whichever is later.
Who can file a request for arbitration?
Commissions on real estate transactions can only be paid by the broker. The arbitration request must be filed by the broker of record. The REALTOR® members involved in the transaction do have the right to participate in the hearing process.
How do I request an Arbitration?
The first step for arbitration requests is to contact Lisa Aaron at the Pennsylvania Association of REALTORS at 1-800-555-3390 ext. 3004.
If you have any questions, please do not hesitate to contact the Association office at firstname.lastname@example.org or 610-375-8458.