The Tech Helpline is a member benefit offering support for hardware, software, networking and digital devices. The best part is you have the choice of contacting their friendly and knowledgeable analysts via phone, e-mail, and online chat at no additional cost to you. They won’t ask you for a credit card!
They troubleshoot problems and offer solutions, often by connecting remotely to your computer and fixing it while you relax. They can advise you on hardware and software purchasing, and most importantly, they understand your needs as a REALTOR®.
- Instruction for installing and configuring new hardware and software.
- Diagnosis and repair of computer hardware and software issues.
- Advice for purchasing hardware, software and services.
- Basic instruction with major software applications.
- Recommendations for upgrades and updates.
- Advice for performance optimization.
- Troubleshooting network issues.
- No limits on the number of calls or on the length of time per call.
- Experienced, reliable, professional and courteous assistance.
- Assistance in English or Spanish.
- U.S. based analysts located in Orlando, Florida.
Support is available Monday - Friday from 9 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time.
Call us: (866) 829-1436
Live Chat: http://chat.techhelpline.com
Email us: support@techhelpline.com
Take us on the go! Download the THL mobile app available in the Apple App Store and Google Play. Search ‘Tech Helpline.’
For additional information, please visit: http://ww2.realestateis.com/lp/techhelpline/rbaor
Remember: Tech Helpline is unable to assist you with the features of proprietary apps and websites. For example, features specific to your MLS, Howard Hanna, Supra key, or Supra eKey. Please keep in mind that the only transaction management platform that Tech Helpline fully supports is Form Simplicity. Tech Helpline is also unable to answer questions regarding payment or status information with your local board, and they are also unable to provide legal advice.